How to Use Estimated Brand Reach as a Meaningful Marketing Metric
Estimated brand reach is the most important high-level metric that everyone seems to either interpret incorrectly, or ignore altogether. Why? Because it’s a tough nut to crack. By definition, brand reach is a headcount of unique “individuals” who encounter your brand, and you cannot de-anonymize all the people on every one of your web channels. Simply put, two “sessions” or “users” in your analytics could really be from one person, and there’s just no way you could know. Nevertheless, you can and most definitely should estimate your brand reach. And you should, and most definitely can, use that data in a meaningful way. For instance, it’s how we confirmed that: It was time to abandon an entire paid channel in favor of a different one. There’s a near-perfect correlation between our engaged reach and our lead generation. And that’s just the tip of the iceberg. Let’s dive in. What is reach? Reach counts the number of actual people who come in contact with a particular...